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Oskaloosa School Board Swears in New Members

By Sam Parsons

The Oskaloosa Community School Board held their annual organizational meetings last night. The board first recognized its outgoing members, Kathy Butler, Sharma Parlett, and Clint O’Day.

They then swore in the new board members who were victorious in this month’s city and school elections. Tyler Wilson and James Feudner officially began their 4-year terms, while Katie Johnston began a 2-year term to fill a vacancy.

With the new members seated, the board then voted on their leadership structure, including a President and Vice President. Former Vice President Matt Sherlock was unanimously elected as board President, while Aaron Hinnah was unanimously elected as board VP.

The next regular meeting for the Oskaloosa school board is scheduled for December 9.

House expected to vote on bill forcing release of Jeffrey Epstein files

WASHINGTON (AP) — The House is expected to vote Tuesday on legislation to force the Justice Department to publicly release its files on the late financier Jeffrey Epstein, the culmination of a monthslong effort that has overcome opposition from President Donald Trump and Republican leadership.

When a small bipartisan group of House lawmakers introduced a petition in July to maneuver around House Speaker Mike Johnson’s control of which bills see the House floor, it appeared a longshot effort, especially as Trump urged his supporters to dismiss the matter as a “hoax.” But both Trump and Johnson failed in their efforts to prevent the vote.

Now the president has bowed to the growing momentum behind the bill and even said Republicans should vote for it. His blessing all but ensures that the House will pass the bill with an overwhelming margin, putting further pressure on the Senate to take it up.

Trump on Monday said he would sign the bill if it passes both chambers of Congress, adding, “Let the Senate look at it.”

Tuesday’s vote also provides a further boost to the demands that the Justice Department release its case files on Epstein, a well-connected financier who killed himself in a Manhattan jail while awaiting trial in 2019 on charges he sexually abused and trafficked underage girls.

A separate investigation conducted by the House Oversight Committee has released thousands of pages of emails and other documents from Epstein’s estate, showing his connections to global leaders, Wall Street powerbrokers, influential political figures and Trump himself.

Trump’s reversal on the Epstein files

Trump has said he cut ties with Epstein years ago, but tried for months to move past the demands for disclosure. On Monday, he told reporters that Epstein was connected to more Democrats and that he didn’t want the Epstein files to “detract from the great success of the Republican Party.”

Still, many in the Republican base have continued to demand the release of the files. Adding to that pressure, several survivors of Epstein’s abuse will appear on Capitol Hill Tuesday morning to push for release of the files. They also met with Johnson and rallied outside the Capitol in September, but have had to wait two months for the vote.

That’s because Johnson kept the House closed for legislative business for nearly two months and also refused to swear-in Democratic Rep. Adelita Grijalva of Arizona during the government shutdown. After winning a special election on Sept. 23, Grijalva had pledged to provide the crucial 218th vote to the petition for the Epstein files bill. But only after she was sworn into office last week could she sign her name to the discharge petition to give it majority support in the 435-member House.

It quickly became apparent the bill would pass, and both Johnson and Trump began to fold. Trump on Sunday said Republicans should vote for the bill.

Rep. Thomas Massie, the Kentucky Republican who sponsored the bill alongside Democratic Rep. Ro Khanna, said Trump “got tired of me winning. He wanted to join.”

How Johnson is handling the bill

Rather than waiting until next week for the discharge position to officially take effect, Johnson is moving to hold the vote this week. He indicated the legislation will be brought to the House floor under a procedure that requires a two-thirds majority.

“I think it’s going to be an important vote to continue to show the transparency that we’ve delivered,” House Republican leader Steve Scalise, R-La., said Monday night.

House Democrats celebrated the vote as a rare win for the minority.

“It’s a complete and total surrender, because as Democrats we made clear from the very beginning, the survivors and the American people deserve full and complete transparency as it relates to the lives that were ruined by Jeffrey Epstein,” said House Democratic leader Hakeem Jeffries.

What will the Senate do?

Still, it’s not clear how the Senate will handle the bill.

Senate Majority Leader John Thune, R-S.D., has previously been circumspect when asked about the legislation and instead said he trusted the Justice Department to release information on the Epstein investigation.

But what the Justice Department has released so far under Trump was mostly already public. The bill would go further, forcing the release within 30 days of all files and communications related to Epstein, as well as any information about the investigation into his death in federal prison. Information about Epstein’s victims or continuing federal investigations would be allowed to be redacted, but not information due to “embarrassment, reputational harm, or political sensitivity, including to any government official, public figure, or foreign dignitary.”

Johnson also suggested that he would like to see the Senate amend the bill to protect the information of “victims and whistleblowers.”

But Massie said the Senate should take into account the public clamor that forced both Trump and Johnson to back down.

“If it’s anything but a genuine effort to make it better and stronger, it’ll backfire on the senators if they muck it up,” Massie said.

Honey Creek Resort operator alleges state-run smear campaign against company

By Clark Kauffman (Iowa Capital Dispatch)

The former operator of the state-owned Honey Creek Resort in southern Iowa alleges state officials have misled the public into believing the company acted negligently and withdrew from the financially troubled project.

Achieva Enterprises, the company that was hired by the state several years ago to operate and revitalize Honey Creek Resort, is suing the Iowa  Department of Administrative Services and Iowa Department of Natural Resources in Polk County District Court. The company is seeking unspecified damages for the “abrupt and unlawful termination” of its concessionaire agreement with the state.

According to the lawsuit, DAS recently terminated its contract with Achieva without notice and in direct violation of the contract’s terms. “DAS then took extreme and disruptive actions, including shutting down the resort, firing over 50 employees, evicting guests, confiscating personal property, and making public statements that damaged Achieva’s reputation and business relationships,” Achieva alleges in its lawsuit.

The DNR, as the legal owner of Honey Creek Resort, “actively participated in the termination and transition process,” the lawsuit claims, adding that the two state agencies’ actions have “caused irreparable damage to Achieva’s business, reputation, and property interests” and now “threatens the continued viability of Honey Creek Resort as a public asset.”

The Iowa attorney general’s office declined to comment on the allegations.

Delaware North bails out of project

The origins of Honey Creek Resort date back to the 1950s, when the U.S. Army Corps of Engineers acquired extensive land holdings in Appanoose, Lucas, Wayne, and Monroe counties and began construction of a dam that created Rathbun Lake, a flood-control reservoir that was designed in part for recreational use.

In 2000, the Iowa Legislature and then-Gov. Tom Vilsack launched an initiative called “Destination State Parks,” which proposed the creation of a new resort at Honey Creek State Park on the shores of Rathbun Lake.

After an investment of $60 million that resulted in the creation of a 106-room lodge, 28 cabins, an indoor waterpark, an 18-hole golf course, and a marina, Honey Creek Resort opened to the public in 2008.

From the beginning, the resort struggled financially, and in 2013, the Iowa Legislature authorized a $33 million bailout to pay off the resort’s outstanding bonds.

In 2016, the DNR entered into a management contract with Delaware North Companies, a private hospitality firm. Under that agreement, Delaware North was to pay the state a portion of profits generated by the resort once annual revenue exceeded $7 million.

Over the next five years, annual revenues never reached the $7 million threshold, and in early 2022, Delaware North exercised an option in its contract to end its involvement in Honey Creek Resort.

Because the project sits on land leased from the U.S. Army Corps of Engineers, shutting down the resort was not considered an option since that move could force the state to dismantle the resort at additional public expense and then restore the land to its previous, natural condition.

Achieva takes over management

According to the lawsuit, Achieva’s owners, Beth and Terry Henderson, first became interested in Honey Creek Resort and its perceived untapped potential in 2019. The couple allegedly shared their ideas for revitalizing the resort at a meeting of PACT, or Promoting Appanoose & Centerville Together, that was attended by Gov. Kim Reynolds.

“The governor responded positively,” the lawsuit claims, “expressing that Achieva’s vision was exactly what the resort needed and aligned with her goals for revitalization. She asked the Hendersons if they would be interested in helping run the resort with plans to move toward privatization. She also expressed that the state did not belong in the resort business.”

Achieva was then selected by the state to run the resort. The lawsuit alleges that after Achieva “inherited a resort in disrepair — physically, financially, and reputationally,” it quickly began renovating cabins and the lodge, and adding attractions such as a miniature train and horse-drawn carriage rides.

According to the lawsuit, the resort generated significant sales tax revenue for Iowa and created 50 to 150 new jobs. “Profit margins were razor-thin — near zero — but Achieva believed in its business plan to transform Honey Creek,” the lawsuit alleges.

In late 2024, Achieva and DAS entered into a contractual amendment to provide the company with some temporary financial relief as the company worked to improve its operating margins. That amendment temporarily waived Achieva’s obligation to deposit 5% of its gross monthly receipts into a state-created fund, enabling Achieva to use that money for operating expenses such as audits and insurance premiums.

“DAS knew Achieva was successfully stabilizing and revitalizing Honey Creek Resort, because Achieva consistently submitted monthly and annual reports to DAS,” the lawsuit alleges. Despite this, DAS allegedly “micromanaged Achieva’s operations down to trivial details — such as paint color selections — while failing to provide meaningful support.”

The lawsuit also claims DAS repeatedly changed the state personnel who were assigned to the resort, and placed in key roles certain individuals who lacked the authority to act on proposals. “For example, DAS appointed Ryan West as project manager, yet he consistently informed Achieva that he had no authority to approve decisions, rendering meetings with him ineffective,” the lawsuit states.

Lawsuit alleges state-run smear campaign

In April 2025, following DAS’ failed attempt to give the resort to Appanoose County, DAS “abruptly ceased communication with Achieva,” the lawsuit alleges.

On Oct. 29, 2025, without warning, DAS sent a contract-termination letter to Achieva and then “took extreme and punitive actions” — shutting down the resort, barricading its entrances, and sending home “over 50 employees without notice, destroying livelihoods,” all while falsely claiming Achieva had abandoned the property, the lawsuit alleges.

The lawsuit claims that DAS then launched “a coordinated publicity and outreach campaign to smear Achieva,” issuing press releases and social media posts falsely portraying “Achieva as negligent and unfit” to run the resort.

“Contrary to DAS’ claims, Achieva never abandoned operations,” the lawsuit claims. “In fact, it had reservations booked and food purchased for an upcoming banquet on Halloween weekend as well as a Thanksgiving banquet. It never sent staff home, never closed the resort, nor took any other steps to suspend, terminate, or abandon its business.”

According to the lawsuit, it was state officials who evicted guests mid-stay, “causing humiliation and chaos,” and who handed out Terry and Beth Henderson’s personal cell phone numbers to angry guests.

On Nov. 3, 2025, DAS allegedly issued a notice to Achieva demanding that within seven days the company transfer 5% of its gross monthly receipts for the period from November 2023 through December 2024 to the state.

The lawsuit alleges breach of contract and seeks a judgment declaring that various items Achieva purchased with its own funds — buildings, equipment, vehicles, and taxidermy — should remain with Achieva.

On Monday, a Polk County judge approved portions of Achieva’s request for an immediate temporary injunction in the case. The injunction bars the state and its agents from either reopening the Honey Creek Resort to the public or hiring a new third-party operator to manage the resort while the lawsuit moves forward in court.

The injunction also blocks the state from making any further improvements or alterations to the site beyond routine maintenance, sanitation and security, while the case is pending.

This Week is International Fraud Week

By Sam Parsons

This week is International Fraud Week. Statistics show that incidents of fraud have been on the rise in recent years: the Iowa Department of Public Safety reports that fraud cases are up 6% from 2022 through 2024, and in 2024, the FTC reported that Iowans lost a total of $52 million to financial fraud, a 204% increase from 2020.

Since 2020, Iowans have experienced $72 million in losses from cyber-enabled crimes, according to the FBI. Last year alone, the Iowa Attorney General’s Office received approximately 4,200 consumer fraud complaints, up from 3,700 in 2023.

Iowa Secretary of State Paul Pate is using this week to raise awareness of fraud and give Iowans tools to avoid falling victim to fraudsters and scammers. Secretary Pate told the No Coast Network that, unfortunately, the recent uptick in fraud cases simply boils down to bad actors doing what they can to swindle other people out of their money.

Secretary Pate added that these bad actors have used different tactics to scam people and gave some examples that have cropped up in the Oskaloosa area.

In the ever-changing fraud landscape, Secretary Pate said that the most important thing to do to protect yourself is still the same as it’s always been: use strong passwords to protect your information.

For those who believe they have encountered attempted fraud or have noticed something fishy, Secretary Pate says that there are resources available to confirm if something is legit.

And for people who think that they, or someone they know, have already been a victim of fraud, there are a few different channels to go through.

Our full interview with Secretary Pate can be listened to below:

Lights, Music, and Community Spirit: Oskaloosa Welcomes the Holiday Season on the Square

OSKALOOSA — When the lights flicker on across Oskaloosa’s historic square each November, the town steps into a season defined by tradition, wonder, and the feeling of togetherness that only a small community can create. This year’s “Turn on the Lights” celebration promises to deliver that familiar magic once again, marking the start of the holiday festivities with music, family activities, and a renewed sense of who Oskaloosa is.

Holiday activities begin at 5 p.m. on Nov. 22, when families gather on the square for an evening filled with classic sights, sounds, and flavors. Children line up for free horse-drawn wagon rides, and Santa Claus welcomes visitors with warm greetings and photo opportunities. Local vendor Mr. Bandstra will return with his signature roasted nuts, offering cashews, pecans and peanuts. Nearby, the Snow Biz trailer will serve cookies and hot chocolate, and Debbie’s Celebration Barn will hand out popcorn. “Those items are all free,” says Angella Foster, Oskaloosa Main Street Director. “It’s a great way for families to enjoy the night without worrying about cost.”
Music adds to the charm. Members of the Oskaloosa City Band will perform from 5:30 to 6 p.m., filling the square with familiar holiday melodies as families stroll, snack, and take in the festive atmosphere. The evening builds toward the annual lighting ceremony, when Deb and Byron Bruxvoort, the 2025 Oskaloosa Citizens of the Year, flip the switch to illuminate the square. The Bruxvoort’s are also invited to ride in Oskaloosa’s lighted Christmas parade on December 11. “They have the opportunity to turn on the lights for the parade and for the square,” Foster says. “It’s a special moment for them and for the community.”
The lights will stay on through Jan. 8, giving residents nearly two months to enjoy the display. The popular Dancing Lights will return, complete with large illuminated trees, the glowing arch, and new features added for the 2025 season. “We’ll have Dancing Lights choreographed with music,” Foster says. “People really look forward to that. You can enjoy the show from your vehicle while you turn your radio to 88.7”
The celebration is more than a single night. It marks the beginning of a full slate of holiday traditions in Oskaloosa. Small Business Saturday on Nov. 29 will feature open houses, extended hours and special activities hosted by local merchants. The town’s annual Young Ambassadors ceremony follows on Dec. 1. Children ages 3 to 5 may enter the contest by submitting a photograph and a small fee. Community members support contestants by placing donations in banks located at participating businesses. The boy and girl who raise the most will be crowned prince and princess. Proceeds help support a local preschool and fund ongoing “Painting with Lights” efforts around the square.
On Dec. 2 and 3, judges will visit area businesses that enter the annual Window Decorating contest. The winning storefront receives $50 in Chamber cash and a trophy. Over those same two days, judges will also review entries for the community’s lighted home decorating contest, another event that has become a cherished part of the season. Both contests lead into the much-anticipated lighted Christmas parade the weekend of December 6.
At the center of every activity is the unmistakable atmosphere that draws people back year after year. “The vibe very much is making memories,” says Foster. Families come to enjoy the lights, the music and the moment the buildings glow all at once. The charm, she said, is that nearly everything is accessible. “The horse rides are free. Visiting with Santa Claus is free. It’s a fun event where you get to see this magical happening.”
The night also celebrates the character of Oskaloosa’s downtown. Visitors often make stops at local favorites such as Smokey Row for hot chocolate, the Book Vault for holiday shopping, the Eagle’s Nest for seasonal décor and Brown’s Shoe Fit. “It’s more of a family than a community,” she said. “People will share what’s going on and who you need to go see. The businesses each highlight what makes Oskaloosa so special.”
For many, the most memorable part of the season is watching children absorb it all for the first time. “I watch the kids most of the time when I go to both events,” she said. “To see them in awe of what’s happening is so magical.”

FAA lifts order slashing flights, allowing commercial airlines to resume their regular schedules

WASHINGTON (AP) — The Federal Aviation Administration said Sunday it is lifting all restrictions on commercial flights that were imposed at 40 major airports during the country’s longest government shutdown.

Airlines can resume their regular flight schedules beginning Monday at 6 a.m. EST, the agency said.

The announcement was made in a joint statement by Transportation Secretary Sean P. Duffy and FAA Administrator Bryan Bedford.

Citing safety concerns as staffing shortages grew at air traffic control facilities during the shutdown, the FAA issued an unprecedented order to limit traffic in the skies. It had been in place since Nov. 7, affecting thousands of flights across the country.

Impacted airports included large hubs in New York, Chicago, Los Angeles and Atlanta.

The flight cuts started at 4% and later grew to 6% before the FAA on Friday rolled the restrictions back to 3%, citing continued improvements in air traffic controller staffing since the record 43-day shutdown ended on Nov. 12.

The number of flights canceled this weekend was at its lowest point since the order took effect and was well below the 3% cuts FAA was requiring for Saturday and Sunday. Data from aviation analytics firm Cirium showed that less than 1% of all flights were canceled this weekend. The flight tracking website FlightAware said 149 flights were cut Sunday and 315 were canceled on Saturday.

The FAA statement said an agency safety team recommended the order be rescinded after “detailed reviews of safety trends and the steady decline of staffing-trigger events in air traffic control facilities.”

The statement said the FAA “is aware of reports of non-compliance by carriers over the course of the emergency order. The agency is reviewing and assessing enforcement options.” It did not elaborate.

Cancellations hit their highest point Nov. 9, when airlines cut more than 2,900 flights because of the FAA order, ongoing controller shortages and severe weather in parts of the country. Conditions began to improve throughout last week as more controllers returned to work amid news that Congress was close to a deal to end the shutdown. That progress also prompted the FAA to pause plans for further rate increases.

The agency had initially aimed for a 10% reduction in flights. Duffy had said worrisome safety data showed the move was necessary to ease pressure on the aviation system and help manage worsening staffing shortages at air traffic control facilities as the shutdown entered its second month and flight disruptions began to pile up.

Air traffic controllers were among the federal employees who had to continue working without pay throughout the shutdown. They missed two paychecks during the impasse.

Duffy hasn’t shared the specific safety data that prompted the cuts, but he cited reports during the shutdown of planes getting too close in the air, more runway incursions and pilot concerns about controllers’ responses.

Airline leaders have expressed optimism that operations would rebound in time for the Thanksgiving travel period after the FAA lifted its order.

Retired UI researcher, author may run for Iowa Sec. of Agriculture

By O. Kay Henderson (Radio Iowa)

A retired University of Iowa researcher who leads a non-profit group focused on water quality issues is exploring a run for Iowa Secretary of Agriculture.

Chris Jones, a Democrat, is the author of The Swine Republic, a collection of essays about agricultural pollution that was published as a book in 2023. “I don’t see any other candidates in either party trying to tackle or embrace these issues that we have in Iowa, you know, with our water and the environment in general,” Jones said during an interview with Radio Iowa. “I think it’s frustrating for people to read about the condition of their environmental day after day after day and politicians won’t address it.”

Jones lives near Lansing in the northeast corner of Iowa. He is president of the Driftless Water Defenders, a group formed to focus attention on agricultural runoff into Iowa lakes and streams. Jones said Iowa’s alarming cancer rate — the second highest in the nation and one of only two states where it’s growing — has changed the conversation. “We know that there’s multiple drivers of disease, right? And so it’s very difficult to pin a disease like cancer onto one thing,” Jones said, “but we also know that we’re sort awash in chemicals here, right? And we know the research is out there that shows nitrate in drinking water is a driver of cancer.”

Jones argues Iowa’s agriculture sector needs to diversify. “We can’t get the environmental outcomes that we want with only two crops on the landscape. We have two species covering 75% of our land area in Iowa. We’re never going to get good water when that’s the case,” Jones said. “We need a diversity of economy. We’ve got way too much invested in ethanol.”

Jones said the ethanol industry produces way too few jobs when compared to the 11,000 square miles of land planted with corn that’s used to produce ethanol. “That’s less than one job per square mile on the best land on earth. That’s ridiculous,” Jones said. “We need to think about something different than ethanol. We need to think about something different about CAFOs.”

Iowa has at least 4000 confined animal feeding operations (CAFOs), according to the latest EPA data.

Jones has formed an exploratory committee which allows him to start raising money for a potential campaign. Jones says he’ll decide in January whether to take the next step and run for office. Jones was a research engineer for the Iowa Institute of Hydraulic Research at the University of Iowa for eight years before his retirement in May of 2023. Jones graduated from Simpson College in 1983 with a degree in chemistry and biology and earned a doctorate in analytical chemistry from Montana State University.

Iowa’s current agriculture secretary, Republican Mike Naig, plans to seek re-election.

Responsible expansion of Iowa’s cow herd program set for Dec. 2 in Albia

ALBIA, Iowa – Have you found yourself debating about whether now is a good time to expand your beef cow herd?  Have you been thinking about how to optimize production to capitalize on this record-high market?  The Dec. 2 program, Responsible Expansion of Iowa’s Cow Herd, might be just the ticket.

Iowa State University extension beef specialist Chris Clark said this session, to be held in Albia, will help producers think about opportunity and risk regarding herd expansion, and will include strategies to keep breeding females in the herd to increase profitability.

“We will go through an interactive exercise talking about cow appreciation/depreciation and risk based on cow age and stage of production,” he said. “One of the take-home messages is that the better we do at keeping females in the herd, the more profitable we are. Then we will talk through some management practices to improve reproductive success and reduce replacement rate.”

Potential topics of discussion include nutritional management of first-calf heifers, breeding strategies for yearling heifers, animal selection and buying versus raising replacements.

The Iowa Beef Center team developed this program with producer success in mind, hoping to help them evaluate opportunity and risk of herd expansion in light of the strong cattle market.

“It’s an interesting time in the beef industry,” Clark said. “On one hand, we would all like to have as many females as possible producing calves right now. On the other hand, replacement females are really valuable.  Simply put, can we afford to expand, and if we do, how do we make the most of that investment?”

This program is set for Dec. 2 from 6 p.m. to approximately 7:30 p.m. at the Monroe County Extension Office, 4 Washington Avenue East, Suite 1, in Albia. Thanks to support from Appanoose, Davis, Monroe, and Lucas County Extension and the Iowa Beef Center, this program is offered at no charge to participants. The program is open to the public and an evening meal will be provided.  Preregistration is requested to help with planning and can be done by calling the Monroe County Extension Office at 641-932-5612.

For more information about the program contact Clark by phone at 712-250-0070 or by email at caclark@iastate.edu.

Arrest Made in Oskaloosa Following ICAC Child Sexual Abuse Material Investigation

OSKALOOSA – An Oskaloosa man was arrested over the weekend after an investigation into child sexual abuse.

The Oskaloosa Police Department says that 60-year-old Robert Eugene Trout Jr. was taken into custody on Saturday following an investigation that took over a year.

The Iowa Internet Crimes Against Children (ICAC) Task Force reportedly sent information regarding suspected child sexual abuse material being downloaded within the city of Oskaloosa to the Oskaloosa Police Department in August of 2024. The initial CyberTip was submitted to the National Center for Missing & Exploited Children (NCMEC) in June 2024, after an electronic service provider reported that apparent illegal material was being accessed from an IP address located in Oskaloosa.

Investigators conducted a court-authorized search warrant to obtain subscriber information associated with the IP address in question. That information identified the individual associated with the account. Residence information was independently confirmed.

On August 21, 2024, investigators executed a search warrant at a residence in the 100 block of North 7th Street, where investigators seized multiple electronic devices, including cellular phones, computers, hard drives, laptops, and digital storage media. All seized items were later submitted to ICAC for forensic examination.

The forensic review conducted by ICAC identified a significant amount of suspected child sexual abuse material, including numerous images and videos involving minors well below the age of legal consent. Additional evidence, including internet bookmarks and search terms, was consistent with the exploitation of children.

Based on the forensic findings and investigative interviews, investigators obtained a court-authorized arrest warrant for Trout on November 14, 2025.

On November 15, 2025, officers located Trout during a traffic stop within the City of Oskaloosa and took him into custody without incident.

Trout was charged with Sexual Exploitation of a Minor and transported to the Mahaska County Jail. Additional charges could be forthcoming as the ICAC completes review of the remaining seized devices.

Authorities say that while the case involved material obtained online, there is no evidence that any children in Oskaloosa were directly harmed. The investigation remains ongoing.

Starbucks workers kick off 65-store US strike on company’s busy Red Cup Day

PHILADELPHIA (AP) — More than 1,000 unionized Starbucks workers went on strike at 65 U.S. stores Thursday to protest a lack of progress in labor negotiations with the company.

The strike was intended to disrupt Starbucks’ Red Cup Day, which is typically one of the company’s busiest days of the year. Since 2018, Starbucks has given out free, reusable cups on that day to customers who buy a holiday drink. Starbucks Workers United, the union organizing baristas, said Thursday morning that the strike had already closed some stores and was expected to force more to close later in the day.

Starbucks Workers United said stores in 45 cities would be impacted, including New York, Philadelphia, Minneapolis, San Diego, St. Louis, Dallas, Columbus, Ohio, and Starbucks’ home city of Seattle. There is no date set for the strike to end, and more stores are prepared to join if Starbucks doesn’t reach a contract agreement with the union, organizers said.

Starbucks emphasized that the vast majority of its U.S. stores would be open and operating as usual Thursday. The coffee giant has 10,000 company-owned stores in the U.S., as well as 7,000 licensed locations in places like grocery stores and airports.

As of noon Thursday on the East Coast, Starbucks said it was on track to meet or exceed its sales expectations for the day at its company-owned stores.

“The day is off to an incredible start,” the company said in a statement.

Around 550 company-owned U.S. Starbucks stores are currently unionized. More have voted to unionize, but Starbucks closed 59 unionized stores in September as part of a larger reorganization campaign.

Here’s what’s behind the strike.

A stalled contract agreement

Striking workers say they’re protesting because Starbucks has yet to reach a contract agreement with the union. Starbucks workers first voted to unionize at a store in Buffalo in 2021. In December 2023, Starbucks vowed to finalize an agreement by the end of 2024. But in August of last year, the company ousted Laxman Narasimhan, the CEO who made that promise. The union said progress has stalled under Brian Niccol, the company’s current chairman and CEO. The two sides haven’t been at the bargaining table since April.

Workers want higher pay, better hours

Workers say they’re seeking better hours and improved staffing in stores, where they say long customer wait times are routine. They also want higher pay, pointing out that executives like Niccol are making millions and the company spent $81 million in June on a conference in Las Vegas for 14,000 store managers and regional leaders.

Dochi Spoltore, a barista from Pittsburgh, said in a union conference call Thursday that it’s hard for workers to be assigned more than 19 hours per week, which leaves them short of the 20 hours they would need to be eligible for Starbucks’ benefits. Spoltore said she makes $16 per hour.

“I want Starbucks to succeed. My livelihood depends on it,” Spoltore said. “We’re proud of our work, but we’re tired of being treated like we’re disposable.”

The union also wants the company to resolve hundreds of unfair labor practice charges filed by workers, who say the company has fired baristas in retaliation for unionizing and has failed to bargain over changes in policy that workers must enforce, like its decision earlier this year to limit restroom use to paying customers.

Starbucks stands by its wages and benefits

Starbucks says it offers the best wage and benefit package in retail, worth an average of $30 per hour. Among the company’s benefits are up to 18 weeks of paid family leave and 100% tuition coverage for a four-year college degree. In a letter to employees last week, Starbucks’ Chief Partner Officer Sara Kelly said the union walked away from the bargaining table in the spring.

Kelly said some of the union’s proposals would significantly alter Starbucks’ operations, such as giving workers the ability to shut down mobile ordering if a store has more than five orders in the queue.

Kelly said Starbucks remained ready to talk and “believes we can move quickly to a reasonable deal.” Kelly also said surveys showed that most employees like working for the company, and its barista turnover rates are half the industry average.

Limited locations with high visibility

Unionized workers have gone on strike at Starbucks before. In 2022 and 2023, workers walked off the job on Red Cup Day. Last year, a five-day strike ahead of Christmas closed 59 U.S. stores. Each time, Starbucks said the disruption to its operations was minimal. Starbucks Workers United said the new strike is open-ended and could spread to many more unionized locations.

The number of non-union Starbucks locations dwarfs the number of unionized ones. But Todd Vachon, a union expert at the Rutgers School of Management and Labor Relations, said any strike could be highly visible and educate the public on baristas’ concerns.

Unlike manufacturers, Vachon said, retail industries depend on the connection between their employees and their customers. That makes shaming a potentially powerful weapon in the union’s arsenal, he said.

Improving sales

Starbucks’ same-store sales, or sales at locations open at least a year, rose 1% in the July-September period. It was the first time in nearly two years that the company had posted an increase. In his first year at the company, Niccol set new hospitality standards, redesigned stores to be cozier and more welcoming, and adjusted staffing levels to better handle peak hours.

Starbucks also is trying to prioritize in-store orders over mobile ones. Last week, the company’s holiday drink rollout in the U.S. was so successful that it almost immediately sold out of its glass Bearista cup. Starbucks said demand for the cup exceeded its expectations, but it wouldn’t say if the Bearista will return before the holidays are over.

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