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Smile, be patient & keep calm when trying to return gifts

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If you got an ugly Christmas sweater, something in the wrong size or a duplicate item as a gift, ’tis now the season for returns and lines at customer service counters are long.

Margo Riekes, spokeswoman for the Better Business Bureau in Omaha-Council Bluffs, offers Iowans a few tips to keep the line moving smoothly.

“Be patient because all of the sales employees, especially the first few days after Christmas, are overwhelmed with all the returns,” Riekes says. “If you’re patient, you’re more likely to get some action.” Standing in line for 45 minutes may try your patience, but she says to consider what it must be like to be the person hearing peoples’ complaints all day long.

“The customer who’s trying to return the gift should always be calm and polite when trying to do so,” Riekes says. “People will be much more willing to help them.” When returning an item, make sure to keep it in the original packaging and in like-new condition.

“Do not take the tags off the things because once the tags are off, it’s probably impossible to return them,” she says. If the gift giver was thinking far enough ahead to enclose a gift receipt in your wrapped box, it will make the process infinitely easier.

Tuesday is 175th anniversary of Iowa or, as they used to say, Ioway

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Tuesday is statehood day. Iowa became a state on December 28, 1846, Iowa’s 175 anniversary.

Iowa hasn’t always been the word residents have used to refer to the state. Leo Landis, curator at the State Historical Museum, says Ioway was not only spoken and sung, but it was printed in newspapers. “Ioway was almost as common if not a more common pronunciation for our state into the early 1900s,” Landis says. “I’ve seen a Cedar Rapids Gazette article talking about that transition in the 1920s, where you stop hearing, ‘Ioway.’”

Landis says Iowa, like many states, was named for native peoples. Albert Miller Lea, the soldier and engineer who conducted a survey of an area of the Midwest in the 1830s referred to the Iowa District of the Wisconsin Territory.

“That’s how the Ioway Nation, indigenous peoples to our state, get associated with the land that we know as Iowa today,” Landis says.

Iowa was first proposed as a state in 1844, with a northern border that would have extended up to an area that is today known as the Minnesota Twin Cities.

“The federal government didn’t feel like that was a manageable size of a state, didn’t want a state that large, so rejected one of the early bills on statehood,” Landis says.

While Iowa was admitted to the union in 1846, there was a dispute about the southern border with Missouri.

“Missouri had tried to claim some of that land. There’s the small Honey War issue in the territorial period,” Landis says. “That was still being disputed into the 1850s, with a Supreme Court ruling finally establishing, firmly, what our southern border is.”

Landis says the first big celebration of Iowa’s statehood was held in Muscatine on July I4th, 1888. It marked the 50 years of Iowa as a U.S. territory, then as a state. Newspaper accounts from the time described the day’s promising beginning and Mother Nature’s intervention at the end.

“They had a beautiful parade and pageant in the morning and they were shooting off cannons,” Landis says. “Then that night…it was in July, we get a lot more thunderstorms in Iowa…the barge that has the fireworks in Muscatine is sunk. They can’t save anything. The buildings with the bunting, the bunting is being blown away.”

The Iowa legislature appropriated $10,000 for a celebration of the 50th anniversary of Iowa’s statehood. It was held in Burlington, in October of 1896, and Landis says newspaper accounts described what happened during the opening day’s parade.

“The reviewing stand collapses while the parade is going by with Governor Drake, Vice President of the United States Stephenson…People up front are pretty well protected, so Governor Drake and Vice President Stephenson escape with bruises and scratches, it’s described, but regrettably former Governor Sherman breaks his leg,” Landis says. “…The Davenport Times has a really great story, one side of the newspaper talking about the beautiful celebration that’s taking place and then talking about a calamitous accident.”

Celebrations on the actual date of statehouse are uncommon because Iowa’s weather on December 28th is often less hospitable for gatherings. Landis says there are some important items in the State Historical Museum from the state’s territorial and early statehood period.

“Artifacts like a drawing by Wacochachi, a Meskwaki elder who was living in Scott County and was friends with George Davenport as so, as a gift in the 1830s to George Davenport, drew animals that were sacred to the Meskwaki — still are sacred to the Meskwaki — and also some events from his life,” Landis says.

An exhibit at the State Historical Museum titled “You’ve got to know the territory” includes materials from Territorial Governor Robert Lucas and his wife, Friendly Lucas.

Omicron is latest blow to pandemic-weary front-line workers

By PHILIP MARCELO, ANNE D’INNOCENZIO and BOBBY CAINA CALVAN

BOSTON (AP) — Staff absences for COVID-19 tripled this month in London’s hospitals, and nearly 10% of the city’s firefighters called out sick.

In New York, about 2,700 police officers were absent earlier this week — twice the number who are ill on an average day. And on Cape Cod in Massachusetts, grocery worker Judy Snarsky says she’s stretched to her limit, working 50 hours a week and doing extra tasks because her supermarket has around 100 workers when it should have closer to 150.

“We don’t have enough hands. Everybody is working as much as they physically and mentally can,” the 59-year-old in Mashpee said. “Some of us have been going like a freight train.”

The worldwide surge in coronavirus cases driven by the new omicron variant is the latest blow to hospitals, police departments, supermarkets and other critical operations struggling to maintain a full contingent of front-line workers as the pandemic enters its third year.

Governments have taken steps to stem the bleeding across a range of jobs considered essential for society, from truckers and janitors to child care providers and train conductors. But nurses and other workers worry that continued staffing woes will put the public at greater risk and increase burnout and fatigue among their ranks.

Seattle Officer Mike Solan, who leads his city’s police union, said his department is down about 300 officers from its usual force of 1,350.

“It’s difficult for our community because they’re waiting for that call for help,” he said. “And then we’re at risk because we don’t have the proper safe numbers to have a safe working environment when we answer that call for help.”

Michelle Gonzalez, a nurse at New York’s Montefiore Medical Center in the Bronx, said she and her intensive care unit colleagues never truly had a break from COVID-19, and the arrival of omicron has only reawakened her post-traumatic stress.

“Prior to work, I get really bad anxiety,” she said. “If I’ve been off for two days, I will come back in a panic because I don’t know what I’m walking into.”

Countries including Spain and the U.K. have reduced the length of COVID-19 quarantines to ease staffing shortages by letting people return to work sooner after testing positive or being exposed to the virus. The U.S. did similar for health care workers only.

Meanwhile in the U.S., states such as Massachusetts have called in hundreds of National Guard members to help fill the gaps in hospitals and nursing homes, where they serve meals, transport patients and do other nonclinical work.

In Seattle, Mayor Jenny Durkan has promised to veto legislation repealing a $4-an-hour hazard pay raise for grocery workers, which has been in place for nearly a year in some major West Coast cities, including Los Angeles and Berkeley and Long Beach, California.

“Now is not the time to roll back the pay for these critical front-line workers,” the Democratic mayor said earlier this week.

Unions representing health care workers gripe that far too many hospitals failed to fill staff vacancies or to retain pandemic-weary staff.

For example, there are 1,500 nursing vacancies in New York’s three largest hospitals alone, or about double the number at the onset of the pandemic, said Carl Ginsberg, a spokesman for the 42,000-member New York State Nurses Association.

“There are not enough nurses to do the job right, and so there are situations where the units have dangerous conditions, where patients are in jeopardy,” he said.

In London, the U.K.’s omicron epicenter, a wave of staff absences is hitting hospitals just as COVID-19 admissions have doubled in three weeks. The latest surge will probably persist until mid-January, officials said.

“It wouldn’t take much to cause a crisis,” said David Oliver, a consultant physician at a hospital in southeast England.

The operators of U.S. nursing homes, which were crippled by some of the deadliest COVID-19 outbreaks early in the pandemic, are among those pleading for officials to do more.

While cases in long-term care facilities have not risen sharply yet, the industry is bracing for omicron with 15% fewer workers today than when the pandemic began, said Rachel Reeves, a spokesperson for the American Health Care Association and the ​National Center for Assisted Living, an industry trade group.

Nursing homes historically struggle to compete with other health care operators because their pay rates are effectively fixed by the government, she said, so providers hope President Joe Biden’s administration can boost Medicaid funding and create staff recruitment and retention programs.

“Caregivers are burned out,” Reeves said. “Not only have many experienced tremendous loss, it has been exhausting — physically and emotionally — battling this virus day in and day out.”

Biden’s $1.9 trillion coronavirus relief plan provides $350 billion for state and local governments to provide “premium pay” to essential workers. States are also using other buckets of pandemic funds to bolster their workforce.

In West Virginia, Gov. Jim Justice said Tuesday that his administration will use $48 million of the state’s remaining CARES Act money on recruiting and training nurses to meet a goal of adding more than 2,000 new nurses over the next four years.

But it’s not just health care systems warning of dire consequences and seeking more support.

Ed Bastian, CEO of Delta Air Lines, was among those who have called on the Biden administration to cut recommended COVID-19 quarantine times down to five days, or risk further disruptions in air travel. Delta, United and Lufthansa have canceled dozens of flights over the Christmas period as illnesses take a toll on flight crews.

Train operators also warn of sudden cancellations and other service issues as subways and commuter lines endure COVID-19-related staff shortages.

In the U.K., train company LNER said this week that it’s canceling 16 trains a day until Christmas Eve. Transport for London, which operates the subway and employs about 28,000 people, also warned of slowdowns because 500 front-line staff are off work because of COVID-19-related illness.

Even small businesses such as restaurants and nail salons, which are not necessarily considered essential, are preparing to further curtail hours, or briefly shut down if worker shortages worsen.

Manhattan restaurateur Bret Csencsitz said the labor shortage prompted him to reduce seating and eliminate staples such as burgers and oysters from the menu at Gotham, which reopened last month.

Trophy Brewing in Raleigh, North Carolina, cut operating hours and decided to close three of the business’ four locations early on New Year’s Eve, said David Lockwood, the company’s co-owner.

In Washington, D.C., DogMa Daycare & Boarding For Dogs said this week that it was canceling all day care until Jan. 3 because several staff members tested positive for COVID-19.

Daniel Schneider, a Harvard professor focused on low-income workers, said the public should keep in mind that essential workers simply don’t have the luxury of working from home, as some Americans do.

“White-collar workers need to appreciate the real risks that these folks take,” he said. “You can’t ring up groceries from home. You can’t stock shelves from home.”

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D’Innocenzio reported from Sandwich, Massachusetts, and Calvan reported from New York. Associated Press writers Jill Lawless and Kelvin Chan in London; Josh Boak in Washington; Mike Sisak in New York; John Raby in Charleston, West Virginia; and Bryan Anderson in Raleigh, North Carolina, contributed to this report.

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Follow AP’s coverage of the pandemic at https://apnews.com/hub/coronavirus-pandemic

New space telescope should allow for deeper gaze into the galaxies

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A University of Iowa researcher is eager to see what NASA’s newest telescope is able to find at the edges of the universe. The James Webb Space Telescope is scheduled for launch tomorrow morning.

The UI’s Keri Hoadley says astronomers are finding more planets orbiting distant stars and the Webb telescope will allow scientists to study those planets more closely.

Hoadley says, “I think it’s going to be our best shot at trying to identify signatures of life around these other planets.”

The Webb telescope is designed to see infrared light just now reaching Earth from the first galaxies created after the Big Bang.

Hoadley studies how stars form out of clouds of gas. She says with the Webb telescope, scientists will be able to essentially look back in time to see how the process worked in the beginning.

“The Big Bang created the universe, but then how did we get from there to today where we see galaxies all over the place, and we see those galaxies full of stars and we have planets around all these stars,” she says.

The Webb telescope is more than double the size of the Hubble telescope. Hoadley says the data captured by the Webb telescope will all be archived and will eventually be made public for researchers around the world.

Grant Gerlock, Iowa Public Radio

Christmas Eve and Christmas Day are among the very worst for cooking fires

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Along with Thanksgiving, today and tomorrow are the top three days of the year for cooking fires in Iowa and nationwide.

Andrea Vaspis, public education director for the National Fire Protection Association, says December 24th and 25th will mean families and friends are gathering for a big meal — and they’ll usually congregate in the kitchen.

“There’s a lot more of the cooking going on, there’s a lot more people to distract you,” Vaspis says. “There is usually more alcohol use going on as well. That’s a recipe for a home fire when somebody thinks someone else is paying attention to something that’s on the stove.”

As guests arrive, there’s frequently chaos as people set down food they’ve brought to share, perhaps a little too close to the open flames. Watch for plastic containers that might melt or towels that could burst into flame.

“The person who’s by the stove needs to stay by the stove. Stand by your pan, watch what you fry,” Vaspis says. “Keep a heavy lid nearby when you’re cooking on the stove. In case there is a flare-up, you can slide that lid right over the pan, turn off the ignition and avert a fire.”

While a big part of the joy of the holidays is seeing kids and grandkids, she reminds safety should be your first priority while the cooking is underway.

“Keep kids and pets three feet away from where you’re cooking as it’s much too easy for someone to bump into something, spill something, knock something over, get burned,” Vaspis says. “You want to cook on those back burners while you can and turn your pan handles in.”

Cooking is the leading cause of home fires year-round, accounting for 49-percent all home fires reported to fire departments.

Ottumwa New Year Holiday Notices

City of Ottumwa departments and offices at City Hall will be closed Friday, December 31st in observance of the New Year Holiday.

A number of municipal government offices and services will be closed including:

  • City of Ottumwa departments and business offices at City Hall will be closed Friday, December 31 in observance of the New Year Holiday.
  • The Ottumwa Public Library will be open until 7:00 p.m. on Thursday Dec. 30th and open regular hours on Friday the 31st. They will be closed Saturday January 1st.
  • The Ottumwa/Wapello Landfill and the Recycling Center will be closed Saturday January 1st. Both facilities will be open regular hours on Friday December 31st.
  • The Ottumwa, Calvary and Jewish Cemetery office will be closed Friday, December 31st.
  • The Ottumwa Police Department Records Desk will be closed on Friday, December 31st.
  • Ottumwa Water and Hydro Offices will be closed Thursday December 30 and Friday December 31st for the New Year’s Holiday.
  • The Beach Ottumwa will be open normal hours on Saturday, January 1st.
  • There will be no changes to trash and recycling pick-up.

To grandmother’s house or no? Omicron disrupts holiday plans

By LAURA UNGAR and TALI ARBEL

AP – Dave Fravel and his wife invited several relatives to their Cape Cod home for Christmas to share food, gifts and the togetherness they’ve longed for during the lonely days of the pandemic. They were also looking forward to a holiday sightseeing trip to New York City.

But the coronavirus spoiled all those plans. With cases surging in their state of Massachusetts and the super-infectious omicron variant racing around the world, they feared spreading the virus even before Fravel’s 18-year-old son, Colin, came down with COVID-19.

Rich England has been there before. In the summer, when the delta variant was surging, he said no to a Christmastime vacation with his parents and sister’s family to London and Scotland. But he, his wife and 2-year-old daughter are keeping plans for a four-day trip from their home in Alexandria, Virginia, to Miami on Dec. 31.

“The safest thing to do would be to say ‘OMG, we have to cancel,’” he said. “But there’s a lot of letters in the Greek alphabet — there’s going to be variants after omicron. You can’t just respond to every single variant by shutting down.”

For the second year in a row, the ever-morphing virus presents would-be revelers with a difficult choice: cancel holiday gatherings and trips or figure out ways to forge ahead as safely as possible. Many health experts are begging people not to let down their guard.

World Health Organization Director-General Tedros Adhanom Ghebreyesus put it starkly this week when he said that “an event canceled is better than a life canceled.”

But pandemic fatigue is real. And while travel restrictions in some places have forced cancellations, many governments have been reluctant to order more lockdowns, leaving decisions about who to see and where to go increasingly in the hands of individuals.

Complicating matters is the mystery that surrounds omicron. Scientists now know it spreads fast — perhaps up to three times faster than the delta variant. It also seems to be better at evading vaccines, although boosters rev up protection, particularly against hospitalization and death. But a crucial question remains: Does omicron cause less severe illness than delta? Some research suggests that it does, but the studies are preliminary.

Even if it is milder, omicron could still overwhelm hospitals because of the sheer number of infections. That makes it difficult to know how far to turn down the dial on the festive season.

In the United States, infections average around 149,000 a day, and officials announced this week that omicron dethroned delta as the dominant variant. In Britain, where an omicron-fueled surge is seen as a harbinger for many other European countries, daily cases topped 100,000 for the first time on Tuesday. France, Spain and Italy are also seeing infection spikes.

Fravel and his wife, Sue Malomo, who are both software developers and have six children between them, are worried about omicron and delta. Fravel, 51, said they nixed their trip to New York City because “the thought of being in those big crowds didn’t seem to make a whole lot of sense.”

Neither did having lots of people at their house. Typically, 20 to 25 people filter through between Christmas Eve and Christmas Day. But this year, only the kids will come and not all at the same time.

“Right now, the plan is everyone’s just kind of staying put in smaller circles or doing FaceTime,” Fravel said.

England, an energy lobbyist, also weighed his options — and decided a trip could be made. He and his wife both got booster shots, which reassures him, though his daughter is too young for the vaccine.

“We picked Miami in part because we would be able to eat exclusively outdoors and then spend time on the beach and at the pool,” he said. But even he is still hedging: As of Tuesday evening, they were “80/20 going.”

Colombia native Julieta Aranguren has already begun her trip. The 18-year-old was on a stopover in Madrid on Wednesday on her way to Dubai, where she planned to spend time with relatives. She spent thousands of dollars on flights and hotels — booked nine months ago — so she said that she didn’t consider canceling.

But she still faces the unknown. Her group plans to go shopping, dine out and visit the World Expo in Dubai, so “it would be no fun at all if there were more restrictions,” Aranguren said.

It’s still unclear which path most people will take. Ryanair, Europe’s biggest airline, lowered its forecast for the number of passengers for December from 11 million to 10 million, chief executive Michael O’Leary told the Guardian last week.

Several airlines in the United States remain fairly upbeat.

For the period from Dec. 17 through Jan. 3, Delta Air Lines says it expects to fly about 8 million people, more than double last year’s holiday season but short of the 9.3 million passengers in 2019. American Airlines plans about 5,000 daily flights between Dec. 19 and Jan. 1, up from 3,700 at the same time last year. But there were a lot more — 6,300 — during the 2019 holidays.

Both airlines noted that international travel was the most affected by the omicron variant.

That rings true for Alex Wong. The freelance journalist and radio producer in Toronto canceled a mid-December flight to New York that would have been his first trip since the pandemic began. He worried about being stuck in quarantine upon his return, which would leave him unable to see his family during the holidays.

“Feels like I made the right decision and feel better by the day,” he said in a text message. He’s getting a booster shot on Wednesday and seeing his parents, who live nearby, this weekend.

That is the sort of balanced calculation many experts recommend.

Matthew Binnicker, director of clinical virology at the Mayo Clinic in Rochester, Minnesota, said people should consider taking a rapid test for COVID-19 on the day of a gathering or, better yet, a more accurate PCR test 24 hours in advance. But experts warn that tests are not a firewall against infection.

“It’s a good idea to kind of rethink big plans of travel or getting together in large groups,” he said.

Small groups of less than 10 people can gather in safety if they ensure that everyone is vaccinated, wear masks indoors and encourage people most vulnerable to severe disease to stay home. Other experts suggest opening windows to improve ventilation and staying outdoors as much as possible.

“To me, the holidays are a time to think about others. This is often expressed through gift giving, charitable donations or volunteering,” Binnicker said. “But this year, there’s another excellent way to think of others, and that’s to take precautions to stop the spread of COVID-19 and influenza.”

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Associated Press writers Mae Anderson in Nashville, Tennessee, Aritz Parra in Madrid, Emily Schultheis in Vienna and Kelvin Chan in London contributed to this report.

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The Associated Press Health and Science Department receives support from the Howard Hughes Medical Institute’s Department of Science Education. The AP is solely responsible for all content.

Iowa man arraigned on 7 charges for Jan. 6 US Capitol attack

By DAVID PITT

DES MOINES, Iowa (AP) — An Iowa man charged earlier for his participation in the Jan. 6 attack on the U.S. Capitol was arraigned Tuesday on a new federal indictment that includes a felony count that could carry up to 20 years in prison.

Leo Christopher Kelly, 36, of Cedar Rapids, who has been free on pretrial release, appeared via video for his arraignment. His attorney, Kira West, entered a not guilty plea on his behalf.

The most serious of the seven charges Kelly faces is obstruction of an official proceeding. Two other charges of entering a restricted building and disorderly conduct in a restricted building carry a penalty of up to 10 years in prison. The remaining charges are misdemeanors carrying up to six months in prison.

A plea agreement apparently is no longer under consideration, according to the information that prosecutor Michael Gordon James provided Judge Royce Lamberth during the hearing.

“The parties have discussed a negotiated plea but that will not occur in this case so this matter should be set for trial,” James said.

Lamberth said he will set at trial date later. He scheduled a status update hearing for Feb. 25.

Kelly was arrested in Iowa on Jan. 18 after participating in an internet interview with members of an anti-abortion organization. Kelly said he followed the Jan. 6 crowd into the U.S. Senate chamber, where he said he remained for 30 minutes to an hour. Kelly said he was caught up in the moment, but that he wasn’t armed and didn’t vandalize anything.

He was released Jan. 19 by a federal magistrate who noted his extremely limited criminal history.

Federal prosecutors issued a new indictment on Dec. 3.

Tips to thwart porch pirates from pilfering your packages

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RADIO IOWA – Thousands of Christmas presents are being left by mail carriers and package delivery people outside Iowans’ homes this week and porch pirates may be watching and waiting to steal those boxes.

Jason Cloudt, with SEI Security Solutions, says if you’re not home to monitor what’s delivered to your doorstep, you should take steps to protect your purchases.

“The most popular things out there today are video doorbells,” Cloudt says. “They’re simple little devices that can replace the button you have by your front door now. They have a camera built in.”

Those video doorbells come in a wide range of prices with a host of associated monitoring services and security systems. The doorbells can also be purchased as stand-alone devices.

“The do-it-yourself items can start under $100. The professionally-installed video doorbells that we install are between $250 and $350,” Cloudt says. Many of the video doorbell systems can be linked to your smartphone.

“Some of the less expensive options may not be tied to your smart device, but the most common devices have the ability for you to just launch an app on your phone and watch live or get an alert when there is live video – someone either pushing the button or someone who is within view of that camera on your front door,” Cloudt says.

If you’d rather not spend money on a camera system, police suggest having packages delivered to your workplace.

Coronavirus update

Four people from Wapello County, two from Mahaska County, two from Poweshiek County, one from Keokuk County and one from Monroe County have died from coronavirus over the past week.  They are among 119 deaths reported Tuesday (12/21) by the Iowa Department of Public Health.  The state’s death total from the pandemic is now 7799.  There were also another 10,381 new positive tests for COVID-19 over the past week, bringing the pandemic total to 563,279.  131 new positive tests were reported in Wapello County, 124 in Jasper County, 106 in Marion County, 79 in Poweshiek County, 71 new positive COVID-19 tests in Mahaska County, 29 in Keokuk County and 25 in Monroe County.

There is good news on the number of people hospitalized with COVID-19 in Iowa.  As of Tuesday, there are 747 people hospitalized with coronavirus—that’s down 76 from a week ago.  And 158 people are in the intensive care unit with COVID—15 fewer than last week.

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